A computer repair technician is a person who repairs and maintains computers and servers. The technician’s responsibilities may extend to include building or configuring new hardware, installing and updating software packages, removing malicious software, general system clean up and creating and maintaining computer networks.

Hardware repair

While computer hardware configurations vary widely, a repair technician will work with five general categories of hardware; desktop computers, laptops, servers, computer clusters and smartphones / mobile computing. Technicians also work with and occasionally repair a range of peripherals, including input devices (like keyboards, mice, and scanners), output devices (like displays, MF printers, and speakers), and data storage devices such as internal and external hard drives and disk arrays. Technicians involved in system administration might also work with networking hardware, including routers, switches, and wireless networks.

Software repair

When possible, repair technicians protect the computer user’s data and settings, so that, after repair, the user will not have lost any data and can fully use the device with little interruption. Addressing the issue, the technician could take action as minor as adjusting one or several settings or preferences, but could also apply more involved techniques like installing, uninstalling, or reinstalling various software packages as well as removing  unwanted malicious software and viruses.

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